Privacy
Our Data Care Commitment: At Hand Bent Banana, we treat your personal information with the same respect and protective care that we show to the living landscape of Talweg. Your data is strictly used to process your venue inquiries, manage your stays, or send you requested community updates. We never sell, trade, or share your details with outside marketers, and you can change your preferences or opt out at any time.
Last Updated: June 2026
Purpose & Scope
At Hand Bent Banana (HBB), we are deeply committed to protecting your privacy. We treat the digital information you share with us with the same mindfulness, respect, and protective care that we extend to the 20-acre living sanctuary of Talweg and the wider Tallebudgera Valley ecosystem.
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This Privacy Policy explains what information we collect, how we use and safeguard it, and your rights regarding the personal data you entrust to us when using our website, subscribing to our newsletter, or inquiring about our wild spaces.
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Information We Collect:
We only collect personal information that you voluntarily provide to us to enhance your engagement with HBB. This may include:
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Contact Information: Your name, email address, phone number, and regional postcode when you join our community or submit an inquiry.
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Gathering & Hire Details: Proposed dates, guest counts, and creative visions submitted via our Expression of Interest (EOI) forms for space or venue hire.
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Artist & Residency Applications: Professional portfolios, project descriptions, and artist bios shared when applying for our Artist in Residence programs.
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Accommodation & Booking Records: Data required to process and manage overnight stays at our Farm Art Stay or Valley Stay Retreat.
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How We Use Your Information:
We use your data solely to foster meaningful, safe, and efficient connections within our valley community. Specifically, your data allows us to:
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Review, process, and respond to your venue hire and space requests.
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Send you personalized invitations to upcoming creative masterclasses, public wellness workshops, and environmental stewardship days.
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Evaluate creative alignment for artist residencies and collaborative gallery partnerships.
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Ensure on-site safety, visitor inductions, and compliance with our strict local environmental and wildlife management protocols.
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Data Protection, Storage, and Sharing
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No Third-Party Sharing: We do not - and will never; sell, trade, rent, or lease your personal information to third-party marketing companies.
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Secure Storage: Your information is stored within private, secure databases accessible only by authorised HBB personnel to fulfill your requests.
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Trusted Partners: We only share data with essential, secure operational platforms (such as our booking management software or email communication systems) strictly necessary to deliver our services to you.
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Your Rights and Choices
You retain complete creative control over your personal data:
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Opting Out: You can unsubscribe from our community newsletters or invitations at any time by clicking the "Unsubscribe" link at the bottom of any email we send.
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Access & Corrections: You have the right to request a copy of the personal information we hold about you, or ask us to update, correct, or permanently delete your data from our systems.
Changes to This Policy
As our creative programs, ecological restoration efforts, and website features evolve, we may update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be published directly to this page with a revised "Last Updated" date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us directly through our webpage contact portal below.
